Terms of Use

Please read these Terms of Use (“Terms”) carefully. They are a binding legal agreement between you (“you,” “your,” or “User”) and OverhaulWorks LLC (“OverhaulWorks,” “we,” “us,” or “our”). By accessing or using our Services, you agree to these Terms. If you do not agree, do not use the Services.

1. Overview and Scope

These Terms govern your access to and use of all websites, subdomains, applications, content, and services operated by OverhaulWorks (collectively, the “Services”), including our corporate and partner website at overhaulworks.com and all of our consumer vertical websites and subdomains — including, without limitation, our HVAC vertical and any current or future verticals such as plumbing, electrical, fleet, facilities, and others. These Terms apply to every such property, whether existing now or launched in the future.

2. Definitions

• “Service Professional” or “Pro” means an independent, third-party service provider, contractor, or company in our network that performs services for you.
• “Partner” means a service company that participates in the OverhaulWorks network to receive customer referrals.
• “Financing Partner” means a third-party lender or financing provider to whom we may refer you.
• “Match” or “Referral” means our introduction or connection of you to a Service Professional.

3. What OverhaulWorks Is — and Is Not

OverhaulWorks is a marketing, referral, and matching service. Our role is to connect you with independent, third-party Service Professionals and, where you request it, to facilitate an introduction to a Financing Partner, and to help coordinate scheduling.

OverhaulWorks does not provide, perform, or supervise any repair, maintenance, installation, or other physical service. We are not a contractor, home-services provider, or tradesperson, and we do not employ the Service Professionals. Each Service Professional is an independent business, solely responsible for its own work.

Nothing in these Terms or in your use of the Services creates any employment, agency, partnership, joint venture, or franchise relationship between OverhaulWorks and any Service Professional or between OverhaulWorks and you. Service Professionals are not authorized to make representations, warranties, or commitments on our behalf.

4. Our Vetting Does Not Guarantee the Pro’s Work

We take reasonable steps to screen the Service Professionals in our network, which may include reviewing licensing, insurance, and reputation. However, our screening is not a guarantee, endorsement, warranty, or certification of any Service Professional, their qualifications, or the quality, safety, legality, or outcome of any work they perform. You are responsible for exercising your own judgment and, where appropriate, verifying a Service Professional’s licensing, insurance, and suitability before authorizing any work.

5. Your Relationship With the Service Professional

Any agreement for services is solely between you and the Service Professional. The Service Professional alone is responsible for all aspects of the work, including its quality, timeliness, pricing, estimates, warranties or guarantees, permits, code compliance, licensing, insurance, safety, and conduct. OverhaulWorks is not a party to that agreement.

Any dispute, claim, damage, injury, loss, or dissatisfaction arising out of or relating to services performed (or not performed) by a Service Professional is solely between you and that Service Professional. You agree that OverhaulWorks is not responsible or liable for the acts, omissions, work, conduct, or products of any Service Professional, and you release OverhaulWorks from any such claims.

6. Financing

OverhaulWorks does not lend money and is not a lender, creditor, or loan broker. If you request financing, we may introduce or refer you to one or more independent third-party Financing Partners. Any financing application, approval, decline, rate, term, or agreement is solely between you and the Financing Partner, and is governed by that Financing Partner’s own terms and disclosures. OverhaulWorks does not guarantee approval, availability, rates, or terms, and is not responsible for any decision, act, or omission of any Financing Partner.

7. Communications Consent

By submitting your information (including a phone number) through the Services, you agree that OverhaulWorks, the Service Professionals we match you with, and our Financing Partners may contact you — by phone call, text/SMS message, and email — regarding your request, including through automated means. Consent is not a condition of any purchase. Message and data rates may apply. You may opt out of texts by replying STOP and out of marketing emails via the unsubscribe link; we may still send you non-marketing messages related to your request.

8. Service Professionals and Partners

If you participate in the OverhaulWorks network as a Partner, your participation is also governed by any separate written agreement between you and OverhaulWorks, which controls in the event of a conflict as to Partner-specific matters. Partners are independent contractors, solely responsible for their own work, employees, licensing, insurance, taxes, and compliance with law.

9. Acceptable Use

You agree to provide accurate, current, and complete information; to use the Services only for lawful purposes and your own genuine service needs; and not to misuse, disrupt, scrape, reverse-engineer, or attempt to gain unauthorized access to the Services. You must be at least 18 years old to use the Services.

10. Intellectual Property

The Services and all content, trademarks, logos, and materials on them are owned by or licensed to OverhaulWorks and are protected by law. We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Services for their intended purpose. You may not copy, reproduce, or create derivative works without our written permission.

11. Third-Party Links and Services

The Services may link to or rely on third parties (including Service Professionals, Financing Partners, and technology providers). We do not control and are not responsible for third-party websites, services, content, or practices.

12. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, OVERHAULWORKS MAKES NO WARRANTY REGARDING ANY SERVICE PROFESSIONAL, FINANCING PARTNER, OR THE WORK, PRODUCTS, PRICING, OR OUTCOMES THEY PROVIDE, AND DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, OVERHAULWORKS AND ITS OFFICERS, MEMBERS, EMPLOYEES, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, PROPERTY DAMAGE, OR PERSONAL INJURY, ARISING OUT OF OR RELATING TO THE SERVICES OR TO ANY WORK, ACT, OR OMISSION OF ANY SERVICE PROFESSIONAL OR FINANCING PARTNER, WHETHER BASED IN CONTRACT, TORT, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL OUR TOTAL AGGREGATE LIABILITY EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100) OR THE AMOUNT YOU PAID TO OVERHAULWORKS (IF ANY) IN THE THREE (3) MONTHS PRECEDING THE CLAIM. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

14. Indemnification

You agree to defend, indemnify, and hold harmless OverhaulWorks and its officers, members, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Services, your dealings or agreements with any Service Professional or Financing Partner, your violation of these Terms, or your violation of any law or the rights of any third party.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws rules. Before filing any claim, you agree to first contact us at legal@overhaulworks.com and attempt to resolve the dispute informally for at least thirty (30) days.

Any dispute not resolved informally will be settled by binding arbitration administered on an individual basis in Bell County, Texas, and not in a court, except that either party may seek relief in small-claims court or seek injunctive relief for intellectual-property matters. You and OverhaulWorks agree that each may bring claims only in an individual capacity and not as a plaintiff or class member in any class or representative action. If the arbitration agreement is found unenforceable, the exclusive venue for disputes will be the state or federal courts located in Bell County, Texas, and you consent to their jurisdiction.

16. Changes to the Services and Terms

We may modify, suspend, or discontinue any part of the Services at any time. We may also update these Terms from time to time; the updated version is effective when posted, indicated by the “Last updated” date. Your continued use of the Services after changes take effect constitutes acceptance.

17. Termination

We may suspend or terminate your access to the Services at any time, for any reason, without notice. Sections that by their nature should survive termination (including Sections 3–6, 12–15, and 18) will survive.

18. General

If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our consent; we may assign them freely. These Terms, together with our Privacy Policy and any applicable Partner agreement, constitute the entire agreement between you and OverhaulWorks regarding the Services.

19. Contact

Questions about these Terms may be sent to legal@overhaulworks.com, or by mail to OverhaulWorks LLC, [MAILING ADDRESS],.